DUTY MANAGER

Training Programme

Train your managers to be able to coach and re-energise returning staff

Simply re-opening and expecting your teams to bounce back motivated and ready-to-inspire is not reality.  ‘Skill Drain’ has hit our sector and extended periods of not working have naturally meant skill levels have dropped.  Your team may not realise that their potential performance has been effected.  Boredom, anxiety, fatigue, lack of stimulation and lethargy have created a potential experience timebomb for the fitness and leisure sector.

Furloughed employees may have suffered an understandable loss of drive and vision whilst unable to work. It is vital therefore to instil a sense of purpose early on when reboarding the team. Clubs will thrive when their people have a clear vision and what their part is.  It’s essential your management team have the skills and awareness to support staff returning to work after lockdown, it’s essential your brand delivers a safe, clean and engaging offering, the team must keep service levels high. 

Our TA6 trainers have developed empowering content to help leisure managers support their teams as we start to reopen. This programme is broken down into key sessions and is delivered though a mixture of online 1-to-1 coaching, and group Zoom sessions.

We can build a development programme to cover the following:
  • How to deliver a positive return-to-work catch up
  • Maintain motivation with clear KPIs 
  • How to equip staff for their own situation
  • How to identify potential areas for skills growth
  • Setting personal objectives for your team
  • Coaching techniques, including the BOIS technique and feedback formula
  • How to performance manage team members who are not performing to required levels
  • Teach, tailor and take control module

Our team will set up a free scoping call to chat through your needs and build a programme for you.  Leave your details below and we’ll be in touch…



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