Preparing to Re-open
As we move towards the point at which the Government is likely to lift the lockdown that has been keeping our centres closed, many will be wondering how to keep their customers informed on their new procedures. We have put together some ideas on how you can communicate any new procedures and FAQs on your websites.
The following information is intended as guidance only and operators must ensure they are able to fulfil any of the obligations they commit to.
- There will be clear signage showing the routes you are required to take around the centre and areas that are out of use. Changing rooms and showers will be unavailable except for swimming. Members are asked to shower and change at home.
- Our staff will be on hand as always but please remember to respect the 2m social distancing rule when requesting assistance from our team members
- Our gym equipment will be spaced out to allow 2m distancing at all times. There may be some areas that are being utilised for different things such as squash courts used for stretch areas and the sports hall used for classes.
All sessions at the centre MUST be booked in advance. You will no longer be able to just walk in to the centre for your workout. You can book your session online, by telephone or via our app and can book up to 5 days in advance. You will need to ensure you have proof of your booking to gain entry. You will be able to book up to 3 sessions per week and may only participate in one activity per visit.
Please ensure you arrive for you allotted time slot on time. Late entrants will still be required to leave after their 45 minute session and will not be permitted to stay longer. This will allow us time to clean the area before the next session and to allow as many people as possible to use the facility each day.