Re-opening Checklist for Operators

As lockdowns and restrictions come to an end amid the Covid-19 pandemic, it is absolutely crucial that leisure operators take the opportunity to offer a well-organised, clearly communicated, and welcoming re-opening experience for their customers in order to encourage them to return to your centre.

We’ve put together a comprehensive checklist to use when planning and implementing your re-opening strategy, covering the most important elements of any marketing and communications plan, including:

  • Staffing

  • Planning

  • Communication

  • Outreach

  • In-Reach

  • Online

  • Social Media

  • Special Activities