Masterclass Series 2021

SALES – SERVICE – MARKETING

In partnership with Xplor, TA6 have created a series of three masterclass sessions to get you ready for re-opening in 2021!

30th March – 1st April 2021

10am-11am every day

Online via Zoom Webinar

SALES
SERVICE
MARKETING
ENQUIRE HERE

Tuesday 30th April
How to Sell in 2021
Paul Woodford

Paul Woodford’s sales masterclass will challenge all who attend to embed sales techniques and lead management processes that customers in 2021 will relate to. The leisure sector needs to wake up from outdated sales techniques and embrace how consumers respond to marketing, source information and make purchases. 2021 will see the whole leisure sector fighting for market share, so maximising on every opportunity is essential and this masterclass will give you 7 top tips to ensure you do.

Register for the SALES MASTERCLASS HERE

Wednesday 31st March

Your New Customer Experience

Tamara Bailey

It is not in question that the world will be forever changed by events of 2020, but what exactly does this look like for our industry and our customer experience? Can we ever return to life as it was before… and should we even want to? Tamara’s Customer Engagement Masterclass will explore the future landscape of leisure and fitness, challenge you to stop and review your current member experience, and outline the key elements to generate the essential growth and long term retention we need to come back stronger into 2021 and beyond.

Register for the CUSTOMER EXPERIENCE MASTERCLASS HERE

Thursday 1st April
Marketing Tips for 2021
John Leaver

It is both an exciting and yet challenging time for marketeers as we continue through 2021. With a huge focus on health and wellbeing mixed with safety concerns regarding returning to exercise the choice of messaging in marketing campaigns has never been so crucial. John will talk through how he thinks advertisers will take on this challenge and the various platforms and communication channels available.

Register for the MARKETING MASTERCLASS HERE

For more information on these events please complete the form below and we’ll be in touch.



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    Your Presenters

    Paul Woodford

    Paul Woodford

    Director of Marketing & Partnerships

    Tamara Bailey

    Tamara Bailey

    Head of Customer Experience

    John Leaver

    John Leaver

    Head of Marketing

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